Kismia.live

Help Center

The everyday Kismia.live fixes in one place: camera and sound, matching, coins, accounts, and the buttons that keep you in control of every date.

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Getting started in under a minute

Open Kismia.live in any modern browser, allow camera and microphone when the browser asks, and tap once — the matcher pairs you with one person for a private 1v1 video date. There is nothing to install and no profile to write; the Kismia app page shows how to add the site to your home screen so it opens like an app.

Camera or microphone not working

Nine times out of ten the browser blocked permission. Look for the camera icon in the address bar, allow access, and reload. If the image is black, check that no other app is holding the camera — video calls in another tab are the usual suspect. On a phone, switching from the rear lens to the front one is in the call controls.

How matching works

One tap asks the matcher for one person who is online right now, and you meet them face to face in seconds. Not feeling it? Tap next and meet someone else — skipping is normal, free of penalty, and invisible to the person you left. There are no group rooms and no waiting lists; every date is private and one-to-one.

Coins, pricing and payments

Kismia.live is free to start: first matches cost nothing and no card is requested up front. Longer sessions can run on coins bought in one-time packs — the price is always on screen before you spend, nothing auto-renews, and there is no subscription to cancel. The full breakdown lives on the is Kismia free page. If a payment misbehaves, email [email protected] with the approximate time — never your card number.

Your account

Sign-in, sign-up, password resets and account deletion are all covered step by step on the Kismia login page. If you are locked out and the reset email is missing, check spam first, then write to [email protected] from the address on the account.

Staying in control of every date

Skip, block and report are one tap away during every call, and leaving a date is as simple as ending it — nothing follows you out. The community guidelines explain what we act on, and the golden rule is short: anyone who asks you for money on a date gets reported, not paid.

Still stuck?

Email [email protected] with what you tried and your device and browser. A human reads every message, and most get a first reply within one business day.

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